Competency is the most important factor when choosing a service company. Our service technicians are factory trained and are also fully backed by all the manufacturers that we are authorized to support.
The ability to quickly respond to your request for service is usually the second most important consideration you will make when looking for service. We offer several different levels of support ranging from level 1 help desk toEnterprise support and management.
More importantly than the fact that we offer a quick response time (usually within a 2-4 hour time frame), we provide resolution to the issue the first time. We have a live person answering our phones during business hours and parts / supplies are kept in our local warehouse.